handmade

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Commissions

After initial contact and discussion we can then determine the length of time the commission will
take and we will get back to you with a quote. A deposit will be required of 50% of the total cost once you have agreed to the piece being made. As each
piece is hand made to order your quote for the item will be valid for 14 days and we reserve the right to alter prices prior to your confirmation due to
possible fluctuation of metal and material costs.

Returns/discalimer

We have taken a lot of care to make sure the items are described as accurately as possible and that he pictures are shown as clearly and precisely as possible. As all the items on the site are handcrafted, we cannot be liable for any disparity in the nature or character of any of the pieces. Images are not to scale so please contact us if you need further information,other than the descriptions detailed with each piece.

Cancellations of an order

Your payment of the deposit is your commitment and agreement for the bespoke order. No alterations can be made once the deposit has beenpaid and accepted. Therefore, If you decide to cancel the order for any reasonthe deposit is forfeited.

Taxes

The possible customs duties or taxes applied outside the UK is out of our control and is therefore the customer’s responsibility.

Design Rights and Copyrights remain the sole property of A Touch of Glass Studio.

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